Common Issues & Solutions
General Connection Tips
- 1
Make sure you're using Minecraft Java Edition (not Bedrock)
- 2
Verify your internet connection is stable
- 3
Try connecting to other servers to isolate the issue
- 4
Flush your DNS cache ('ipconfig /flushdns' on Windows)
When to Contact Staff
- •
You've tried all basic troubleshooting steps
- •
You're experiencing issues no one else reports
- •
You have error messages that don't make sense
- •
Your account is having specific problems (bans, items missing)
- •
You suspect your issue is server-side
Note: Always include your Minecraft username, error messages, and what you've already tried when contacting staff.
Still Need Help?
Our support team is ready to assist with any unresolved issues.