Refund Policy

1. Digital Goods Policy

• All purchases are for non-tangible digital goods. As such, all sales are final
• We do not provide refunds for any reason once a transaction is complete

2. Exceptions

• Duplicate purchases may be reviewed and refunded at our discretion
• Technical issues preventing access to purchased items may be compensated with in-game alternatives

3. Chargebacks

• Initiating an unauthorized chargeback will result in a permanent ban from the server and services
• If you experience an issue, please contact support first for assistance

4. Contact Us

For all payment or refund-related concerns, contact us via:
Discord Support – discord.elixircraft.net